Each product has a standard 12 month manufacturer warranty (after this period there is a conditional warranty – if something happens contact us - and we will do our best to help). We are selling a product that cannot brake.
PIn addition Staviori offers its customers a free refresh / clean service of the purchased diamond jewellery. In case of such a service customer has to send us jewellery and cover the cost of shipment both ways.
Warranty / return / exchange form
If you need to make a complaint, return or exchange the product, please print and fill out the form below and send to us with the product.